Shipping & Returns

 

We are proud to support the United States Postal Service. Please note that USPS is experiencing delays due to COVID-19 (...and politics!). Please visit USPS.com for more information. Thank you for your patience.

 

Masks

We are working hard to produce and ship masks as quickly and safely as possible. All mask orders are final sale due to biohazard risk.

 

Domestic

Please allow 2 - 5 days for your clothing order to ship. We ship everything USPS Priority unless otherwise noted. You should receive a confirmation email with your tracking number once your order ships. 

 

International

Email hi@mernamaita.com to submit a request for international shipping. Shipping times and prices will vary depending on destination. Customs & duties may be levied by your local government; these are the responsibility of the purchaser to pay. International orders are not eligible for return.

 

Rush

If you need expedited shipping on your order, please email hi@mernamaita.com with the details and we'll do our best to accommodate.

 

Returns & Exchanges

Free returns and exchanges within 7 days of receiving your clothing order. Please email hi@mernamaita.com with your reason for the return and to request a pre-paid label. Returns must be sent back in protective packaging and in the same, new condition they were received with all tags attached. Thanks for understanding that Merna Maita is a small business with limited inventory, and cannot accept returns past 7 days.

 

Packaging

Merna Maita's mailers feature a dual adhesive strip and should reused for returns. The mailers and protective packaging are made out of 100% recycled and recyclable poly. Please be kind to our planet, and recycle these materials.